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| | Topic : MADDS.COM Online Triumph Catalog Issue | |
| | narsisco_lopez | Thor | | | Reg. Date | : | 09/09/2010 | Posts | : | 2,765 | Location | : | Golden (Showers!), Colorado, United States |
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| Posted : 22 Feb 2011 - 21:51 Post title : MADDS.COM Online Triumph Catalog Issue | | I emailed Chris at MADDS.COM to ask about the price on something and also asked about why the Triumph Cruiser catalog for the Thunderbird is only showing 2 pages of accessories. Here's his response...
Triumph uploaded the new 2011 Parts Catalogs and have seriously dropped the ball. Half of the online catalogs are missing items from the 2011 paper copies and every Triumph Dealer using PSN web hosting is experiencing the same problem. I am currently working with Triumph to get this corrected. I am hoping they will be getting this fixed shortly.
If you talk to anyone just tell them to email me with what they are looking for. Sometimes it is the easiest way to get in-touch with me as many people are looking for items not on the website.
Thank you for the heads up I will try and get Triumph to light a fire as we are going on the 2nd week with this issue.
| 2012 Storm (SOLD!) Other Bikes: 2003 Suzuki DRZ400E (plated - my dual sport/mountain trail/camping bike) Past Bikes: 2012 K13S 2009 KTM 990 Adventure 2010 Triumph Thunderbird 1600 (the Alien Queen) 2009 Triumph Sprint ST (another great bike!) 2007 Kawasaki ZX10R 2000 Kawasaki ZRX1100 1975 Honda SB550T "Clubman" 1981 Kawasaki KZ1000J 1985 Suzuki GS550E 1978 Yamaha 650 Special
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| | cnotte | Set | | Reg. Date | : | 24/02/2011 | Posts | : | 3 | Location | : | United States |
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| Posted : 07 Mar 2011 - 17:04 Post title : Re: MADDS.COM Online Triumph Catalog Issue (Re: narsisco_lopez) | | Hey guys its Chris from MADSS.com just wanted to update you guys with the issues we were experiencing with our Online Catalogs.
As of Saturday 03/05/11 our catalogs have been updated and all available Triumph accessories should be available for viewing/purchase.
If anyone is still having any issues finding a product please contact me at info@madss.com and I will work on getting it corrected.
Sorry for any inconvenience this may have caused and thank you for sticking it out with us while we resolved this issue.
Chris Notte MADSS.com
1-866-623-7726 info@madss.com
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| | jason0019 | Set | | | Reg. Date | : | 26/10/2010 | Posts | : | 63 | Location | : | Beverly, North of Boston, MA, United States |
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| Posted : 08 Mar 2011 - 20:40 Post title : Re: MADDS.COM Online Triumph Catalog Issue (Re: cnotte) | | Its definitely updated! Gosh, that's a dangerous site...what doesn't my bike need?
Awesome selection and awesome prices.
Chris, you'll be hearing from me soon. Thanks and take care.
Jason
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| | Anaconda44 | Set | | | Reg. Date | : | 16/01/2011 | Posts | : | 53 | Location | : | CT, United States |
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| Posted : 08 Mar 2011 - 23:29 Post title : Re: MADDS.COM Online Triumph Catalog Issue (Re: narsisco_lopez) | | First post here.....
After finding parts numbers online I called Chris last week and ordered a bunch of parts from him. The parts arrived Monday and look great! Can't wait to install them. Dealing with Chris was a pleasure and will deffinitly order from him again, esp after seeing all the other stuff now!
John D.
| 2010 Blue/White Thunderbird 1700
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